After it is done, in the same menu choose Reset Phone.Additionally, you can backup your data to a PC. Choose Backup Now to save your data to a cloud service.This will reset all network settings, including APN, wireless, and Bluetooth settings.If certain problems are not present while the device is in the Safe Mode, the 3rd-party app is most of the time the main suspect behind the problem.Tap and hold the Power Off option on the screen until you’re prompted to restart in the Safe mode.Press end hold the Power button until you see the Power Off menu.Use the volume buttons to scroll to “wipe cache partition” and confirm with a single press of Power Button. ![]() Hold Power Button and press once Volume Up key.The Android robot with exclamation point should appear. Press the Power button to start Recovery mode.Select Recovery mode with the single press of Power button.When the phone starts, use the Volume Down to navigate trough the menu. ![]()
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